Frequently Asked Questions
Everything you need to know about shopping with Mila-fashionIL
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 1-3 business days, and delivery times vary based on your location. You will receive a tracking number as soon as your package is dispatched.
How can I return or exchange an item?
If you are not satisfied with your purchase, you can return it within 14 days of receipt. Items must be in their original condition with tags attached. Please contact our support team to initiate a return request.
What payment methods do you accept?
Mila-fashionIL accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
How do I know which size to choose?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our stylists for personalized advice.
Are your products ethically sourced?
Quality and ethics are at the heart of Mila-fashionIL. We partner with manufacturers who adhere to fair labor practices and prioritize high-quality, durable materials.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 2 hours of placement, and we will do our best to accommodate you.